Shipping
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 25-55 business days. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use Fedex to ship most of orders.
Product
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
Payment
When you checkout, you can see Layaway option, just click it to continue. Once you click complete your order, we will send you an invoice by paypal within 48 hours. Your order will be processed after down payment cleared. It is possible that the order would be ready to ship when you paid off. Layaway is up to 90 days. You can pay off at any time less than 90 days. You can see your balance in your paypal invoice. The down payment is 20% of total order amount.
Other
You can email us to info@5stardoll.com
We will be happy to assist you.